Shipping Schedule

• 99% of all orders are shipped within 24 hours of receipt!
• Most orders ship from our warehouse in Fremont, CA. Orders to the West Coast often take just 1-2 days for delivery and orders to the East Coast often take 5-6 days using standard shipping.
• A small number of the larger items that we offer ship directly from the manufacturer. They are all USA-based.
• For US deliveries, we ship USPS Priority Mail or UPS, determined by us based upon destination address and package size.
• International orders and military base orders are shipped via USPS. We can get your package out ASAP but delivery can be inconsistent.
• Remember, we can’t GUARANTEE anything other than our speedy processing of your order and the shipping method you choose. Once your package is at UPS or the USPS, it is in their hands.
• Weather conditions, natural disasters, etc. may delay your package. (But we hope not.)

NOTE: Items that ship direct from the manufacturers warehouses cannot be expedited. Please call us before placing an expedited order for these items.

Catalog Requests

Sorry to disappoint, but we do not have a print catalog. Our online store IS our catalog and contains 100% of everything we offer. We update our product line so often that any printed catalog would get outdated pretty quickly. In addition we would hate for you to fall in love with something in a print catalog only to find that we no longer have it available. The website is always up to date with current inventory. 

That said, if you have a friend that would love to see our stuff, and they don't have a computer, invite them over! You can check out the products, share some off-road stories, and work on the Volkswagens together.

Thank you for understanding! We DO appreciate you visiting the site.

Shipping Rates

Example: An order received at 3PM PST on Thursday using UPS 2 Day delivery will ship Friday and be delivered the following Tuesday.

We offer multiple shipping options within the continental United States:

1. Standard 6-8 days (UPS Ground or USPS Mail)
2. USPS Priority Mail
3. Expedited 3 days (UPS 3 Day or USPS Priority/Express Mail if shipping to PO Box)
4. UPS Guaranteed 2 Day Air (Available in the USA only and requires a physical address. No POs, APOs, etc.) Please note this is 2 BUSINESS days!
5. UPS Guaranteed 1 Day Overnight (This option is available in the Continental US only and requires a physical address. No POs, APOs, etc.) Orders are delivered Monday-Friday. 

We reserve the right to contact you prior to shipping if the shipping cost due to weight/oversized items vastly exceeds the price we have quoted in our matrix. If we encounter any problems processing or shipping your order you will be contacted immediately.

Shipments to P.O. Boxes, APO/FPO and International Shipments P.O. Boxes, APO/FPO and International shipments will ship via the US Postal Service. We cannot ship UPS or FedEx to these locations.

Additional charges will be added for Hawaii & Alaska orders which are sent via Air. ($10 additional for standard shipping, $15 additional for expedited). If your order ends up being shipped Flat Rate Priority Mail, we may be able to reduce your shipping charges.

INTERNATIONAL SHIPMENTS: We will try and ship anywhere in the world. However, there will be additional shipping charges required. The website will calculate your shipping AFTER you enter your address (but before you enter your credit card). We will contact you within 24 hours of your order if we require additional shipping fees. For more information visit INFORMATION ON INTERNATIONAL SHIPMENTS. Our policy to is ship all international orders using United States Postal Service GLOBAL EXPRESS. It is fast, trackable and you'll usually pay less customs fees that when using FedEx or UPS.

CANCELING AN ORDER

You may cancel an order at any time prior to us processing your order by calling the phone number listed on your order. Unfortunately, we are not able to cancel orders once we have shipped them. Please refer to our Returns Policies for easy returns.

How to Order

Hello and thank you for shopping with us for all your cool Vdub stuff!

We have a lot of great ways to order from us. You may order from us through this website, by phone, by mail or by showing up at one of the shows we participate in.

Online Ordering

You are already on our website so you know about this method! The site uses the highest setting of encryption of data so your information is secure (and will never be shared). This is how we get 99% of our orders and they've all made it to us safely and securely so this method works great!

Order by Mail

To order by mail, please follow these instructions:

Order Procedure for Money Order, Cashiers Check, or Personal Check
(We will wait for your personal check to clear before shipping out the order.)

1. Go through the order process online just as you would if you were buying from the AllThingsVdub.com website.
2. Input your shipping address and shipping option.
3. It will give you a total with tax (if applicable), and correct shipping cost.
4. Print the page.
5. Cancel out of the order process. (DO not enter credit card info.)
6. Endorse Money Order or Check to: All Things Vdub
7. Send your payment with printed order page to:
   All Things Vdub
   47635 Lakeview Blvd.
   Attn: New Orders
   Fremont, CA 94538

   (Our warehouse is not currently open for walk in customers, sorry!)

If you don't have access to the internet when placing your order, please create a legible list of the items you want and include the appropriate shipping and mail it to us.

We will ship your order promptly. 

Sometimes, when we receive orders through mail, some items run out of stock. In this case, we will call or email you with current inventory status so please, make sure to include your phone number and email address.

YOUR ORDER MUST HAVE A VALID PHONE NUMBER AND EMAIL ADDRESS (IF YOU HAVE ONE) ENCLOSED. If we have an issue with your order and are unable to contact you by phone or email, your order may be cancelled. Please, use the cards with verifiable billing address and phone number or use above alternate payment options. We may call the billing phone number to verify the order.

PAYMENT INFORMATION

We accept Visa, MasterCard, Discover and American Express on the website. We also accept Paypal in our shopping cart. We accept personal checks, bank checks and money orders via the mail.

We do not currently accept Bank Drafts or CODs. We will accept international credit cards from certain countries but you MUST include the full name, mailing address and phone number of your credit card company in the comments field of your shopping cart. (See "International Orders").

If you are uncomfortable placing an order on the web, you may call us to place an order. Or you may add your order into the shopping cart online, print out a copy of the order and mail it to us, along with a cashier's check or certified check. We will ship your order upon deposit and clearance of your check.

SALES TAX

In accordance with the tax laws of the state of California and the city of Fremont, we charge 10.25% sales tax for orders shipped within California. We do not charge sales tax for orders shipped outside California.